Contact app support
Email info@everlay.co.uk with a short description of the problem, the device you are using and the app screen affected. We will respond as soon as reasonably possible.
Please do not send passwords, payment-card information or unnecessary personal details by email.
Before contacting us
- Check that your device has an active internet connection.
- Close and reopen the Everlay app.
- Confirm that you are using the latest version available through the App Store or your approved testing link.
- If the issue continues, include any error message shown on screen in your email.
Account and sign-in help
If you cannot sign in, contact us from the email address associated with your account. For your protection, access and account changes may require identity or authority checks.
Privacy
Information about how Everlay handles personal information is available in our privacy policy.