EVERLAYCall us
← Back to Everlay

Contact Everlay

We are here
when you are ready.

Whether you need to begin making funeral arrangements, ask a question or simply understand what happens next, you are welcome to contact us.

You do not need to have all the information or know which services your family requires. We will begin with a calm, private conversation and guide you from there.

Call our team

0800 254 5023Our telephone line is available 24 hours for families who need immediate assistance.
Emailinfo@everlay.co.ukGeneral enquiries are answered during office hours.
Office hoursMonday–Friday   9am–5pmSaturday   By appointmentSunday   Office closed

Email our team

A simple way
to begin.

Please include your name, the best way to contact you and a brief explanation of how we can help.

Please do not include highly sensitive personal or medical information in your first email.

Email Everlay →

Arranging a conversation

Meet in the way
that suits you.

Once we have spoken with you, arrangements may be discussed:

  • By telephone on 0800 254 5023
  • In person at our premises, by appointment
  • By video call where appropriate
  • During a home visit, subject to location and availability

To request a home visit, call or email us with your name, postcode and preferred time to speak. We will contact you to understand what support is needed and confirm availability before arranging the visit.

What happens next

A calm first conversation,
with no pressure.

Tell us what you need

Share as much or as little as you are comfortable with. It is fine if you are unsure where to begin.

We will listen

We will ask a few gentle questions so we can understand your circumstances, wishes and any cultural or religious traditions.

Clear next steps

We will explain the available options, the likely next steps and any costs before you make a decision.

Immediate guidance

If someone has
recently passed away.

Our guidance page explains the first steps to take depending on where and how your loved one passed away.

Read the immediate guidance →
Everlay crane emblem
Chat with our team